BATON ROUGE, La. — In less than three months following the August severe storms and floods, more than $1 billion has been paid to National Flood Insurance Program policyholders in Louisiana.
These payments have helped Louisiana policyholders repair or rebuild their disaster-damaged homes and businesses. Some have received additional payments to enhance their structure’s ability to better withstand future storms and floods.
Those who have questions about flood insurance can call the FEMA helpline and select Option 2, Monday through Friday from 8 a.m. to 6 p.m. Call center staff are available to assist policyholders with information regarding their policies, offer technical flood guidance to aid in recovery, and answer questions.
Policyholders may visit a Louisiana Disaster Recovery Center to speak with specialists who can answer questions about their flood insurance. Location information can be found online at fema.gov/drc or by calling the FEMA helpline at 800-621-3362. Those who use TTY may call 800-462-7585. Those who use 711 or Video Relay Service may call 800-621-3362.
Flooding is the nation’s costliest and most common disaster. Louisiana residents can learn how to buy a flood-insurance policy by calling 888-379-9531 or TTY 800-427-5593. Information is also available online at floodsmart.gov.
Information about repairing and rebuilding is available online at fema.gov/louisiana-disaster-mitigation.
